Chris Durgin

Methods & Applied Research

Original methods and applied findings to help practitioners understand the reasoning, assess the evidence, and put the work to use.

02Method articleVersion 1.8About 18 min · main article

The BDX Method

Connecting observed behavior to experience improvement

For practitioners investigating adoption and workflow barriers: field cases, an assessment workbook, and guidance for choosing a focused intervention.

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03Tool development noteVersion 1.4About 9 min · main article

hse-agent

Reusable human-systems guidance for AI-assisted product work

Use reusable instructions to support product work with AI. Includes a worked demonstration, 21 public skills, and a downloadable kit.

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