Chris Durgin

Methods & Applied Research

Original methods and applied findings to help practitioners understand the reasoning, assess the evidence, and put the work to use.

02Method articleVersion 1.9About 18 min · main article

The BDX Method

Connecting observed behavior to experience improvement

For practitioners investigating adoption and workflow barriers: field cases, an assessment workbook, and guidance for choosing a focused intervention.

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03Tool development noteVersion 1.9About 10 min · main article

Human-Systems Engineering Agent

Reusable human-systems guidance for AI-assisted product work

Turn field insight into product decisions with AI-assisted reasoning and review. Includes a worked demonstration, 22 grouped skills, and public v1.0.19 packages for Codex, Copilot and Claude.

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