AboutMe
Designing human-centered systems for real-world impact
Hi, I'm Chris
A UX & Human Factors Engineering Consultant with 8+ years of experience designing products that work for people, not just around them.
I specialize in aligning complex systems with human needs—through research, behavioral science, and participatory design. From mining operations and logistics tools to AI-powered platforms and loyalty ecosystems, I’ve led end-to-end UX strategy and execution in some of the most demanding environments.
Whether embedded with frontline teams, shaping enterprise workflows, or mentoring others in human-centered design, I focus on making tools more intuitive, ethical, and resilient. My approach blends human factors, systems thinking, and usability best practices to drive meaningful outcomes—for users, businesses, and society.
When I’m not facilitating workshops or prototyping a new concept, I’m likely nerding out on behavioral science, emerging tech, or the future of human-AI collaboration.
Professional Journey
My career path and key milestones
Senior Product Designer II – UX & Human Factors
Neudesic, an IBM Company
Driving UX strategy and HCD across enterprise, AI, and industrial systems.
Associate → UX Designer II → Sr. Product Designer I
Neudesic
Led research and design for tools in logistics, utilities, and finance; embedded in agile teams.
Graduate Research & Teaching Assistant – UX
Arizona State University
Mentored students in applied UX research; supported GIT340 usability course and lab projects.
M.S. User Experience & Human Systems Engineering
Arizona State University – Ira A. Fulton Schools of Engineering
Focus on HCD, cognitive systems, and usability in complex environments. Awarded most outstanding UX Graduate 2020.
B.S. Technical Communication & User Experience
Arizona State University
Graduated Summa Cum Laude. Emphasis on UX strategy, IA, and content systems.
A.A. Concentration in CIS & Digital Design
Mesa Community College
Completed studies in computing systems, digital design, and human-computer interaction.
CCL Certificate in Digital Design
Mesa Community College
Earned a certificate in digital design alongside associate coursework.
A.A.S. Visual Communications & Design
ITT Technical Institute
Studied visual communication, design systems, and digital media foundations.
My Approach
Core values and methodologies that guide my design process
Research-Driven
I start with people—aligning user needs, business goals, and system realities through deep research.
Iterative by Design
I prototype early, test often, and evolve solutions through continuous user feedback.
Radically Collaborative
I co-create with cross-functional teams to ensure shared understanding and stronger outcomes.
Systems-Oriented
I design with scale and structure in mind—using systems thinking and modular frameworks.
Outcome-Driven
I define success by the value delivered—measurable impact, adoption, and user trust.
Always Evolving
I explore new tools, trends, and tech—especially where design, AI, and people intersect.