AboutMe
Designing human-centered systems for real-world impact
Hi, I'm Chris
I’m a Senior Product Designer with a background in UX, Human Factors, and Human-Centered Product Strategy, designing tools that help people work smarter in complex environments — from mining operations and logistics workflows to enterprise and AI-enabled systems.
I bring 8+ years of experience translating high-complexity processes into intuitive digital experiences. My approach blends applied UX research, human-systems engineering, and behavioral science to reduce cognitive load, improve decision-making, and elevate mission-critical workflows.
Whether I’m running contextual field research, shaping product direction, or building lightweight research ops, my goal is always the same: create technology that truly supports the people who rely on it.
I’m also passionate about growing design maturity — mentoring teams, raising research rigor, and helping organizations adopt human-centered thinking in a practical, scalable way.
Outside of work, you’ll find me exploring behavioral science, emerging tech, or the ever-evolving relationship between humans and AI.
Professional Journey
My career path and key milestones
Senior Product Designer – UX & Human Factors
Freeport-McMoRan
Leading human-centered product design and applied UX research for global mining operations, AI-enabled tools, and enterprise platforms.
Senior Product Designer I → Senior Product Designer II – UX & Human Factors
Neudesic, an IBM Company
Drove UX strategy for enterprise, industrial, and AI-powered systems; led discovery, research operations, and cross-functional design execution.
Associate → UX Designer I → UX Designer II
Neudesic, an IBM Company
Led research and design for logistics, utilities, and financial tools; embedded in agile teams to deliver end-to-end UX for enterprise applications.
Graduate Research & Teaching Assistant – UX Research
Arizona State University
Mentored students in applied UX research; supported GIT340 (Information Design & Usability) through labs, evaluations, and critiques.
M.S. User Experience & Human Systems Engineering
Arizona State University – Ira A. Fulton Schools of Engineering
Focused on HCD, cognitive systems, and usability for complex environments. Awarded Most Outstanding UX Graduate (2020).
B.S. Technical Communication & User Experience
Arizona State University
Graduated Summa Cum Laude. Emphasis on UX strategy, IA, and digital content systems.
A.A. Concentration in CIS & Digital Design
Mesa Community College
Completed studies in computing systems, digital design, and human-computer interaction.
CCL Certificate in Digital Design
Mesa Community College
Earned certificate in digital design alongside associate coursework.
A.A.S. Visual Communications & Design
ITT Technical Institute
Studied visual communication, design fundamentals, and digital media production.
My Approach
Core values and methodologies that guide my design process
Research-Driven
I start with people—aligning user needs, business goals, and system realities through deep research.
Iterative by Design
I prototype early, test often, and evolve solutions through continuous user feedback.
Radically Collaborative
I co-create with cross-functional teams to ensure shared understanding and stronger outcomes.
Systems-Oriented
I design with scale and structure in mind—using systems thinking and modular frameworks.
Outcome-Driven
I define success by the value delivered—measurable impact, adoption, and user trust.
Always Evolving
I explore new tools, trends, and tech—especially where design, AI, and people intersect.