STN Cash Mobile App
Transforming the Gaming Experience at Station Casinos
Overview
The STN Cash Mobile App empowers players to fund play and cash out directly from their smartphones, eliminating the need for ATM visits. Designed to enhance player engagement, loyalty, and convenience, the app integrates seamlessly with Station Casinos's Boarding Pass rewards program to deliver a smooth, rewarding experience.
Challenge
Traditional cash transactions and ATM dependence created friction for players, reducing engagement and loyalty while increasing operational costs. Station Casinos needed a digital payment solution that aligned with the on-the-go expectations of modern gamers.
Approach
Through a user-centered design process, we co-created the STN Cash Mobile App to deliver seamless digital transactions. The app enables players to load credits and cash out from their mobile devices, while integrating directly with Station Casinos's Boarding Pass Program for automatic reward tracking. Usability testing and iterative prototyping ensured a frictionless and secure experience.
Outcome
The mobile app reduced reliance on ATMs, decreased transaction costs, and elevated the customer experience. Users enjoyed faster, more convenient gameplay, while Station Casinos saw increased engagement, loyalty, and repeat visits. Integration with the Boarding Pass Program further strengthened brand affinity and improved customer acquisition.